Contact

Pick the path.
We'll reply within a day.

Each request goes to the right human on our team. No ticket queue, no chatbot, no "5–7 business days."

Email support

Anything we missed in the form. Our team replies within a day on business days.

sabeeh@nexappstudio.com

Shopify App Store

Public Q&A in the app listing. Good for installation troubleshooting.

apps.shopify.com/checkout-ninja-blocks

X / Twitter

DM @checkoutninja for urgent issues. Our team responds personally.

@checkoutninja

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Every request reaches our team.

Choosing the topic helps us get your message to the right person faster.

General question Anything else not covered below.

Billing & subscription Plan changes, refunds, invoice questions.

Technical support Block not behaving? Compatibility question? Bug report.

B2B setup Custom fields, payment terms, multi-account workflows.

International setup DDP/DDU, customs, multi-language, regional payments.

Fashion brand consult Premium-brand checkout audit. 30-min session.

Abandonment audit Reduce cart abandonment via the four-block stack.

Subscription audit First-month checkout + churn reduction.

Enterprise / volume 100k+ orders/mo, multi-store, dedicated CSM.

ROI methodology Questions about the calculator model + underlying data.