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Platform · Feature

Validate gift cards before pay, not after.

Catch expired, zero-balance, or wrong-store gift cards at the moment of entry. No more “your card was declined” at the pay step.

Platform feature Shopify Plus only
Platform feature
GIFT-7K4N-2X8R
Valid · $42.50 available
01 · What it does

The engine under your blocks.

Gift Card Validation checks the gift card against Shopify's gift-card system the moment the customer enters it. If the code is expired, drained, or invalid, we surface the error inline — not three steps later when they try to pay. Customers fix it (or remove it) and proceed. Stores see materially fewer “my card didn't work” support tickets.

02 · How it works

Three steps. Zero code.

01 Step

Enable validation

Single toggle. Live validation kicks in immediately for all gift-card entries.

02 Step

Configure the error message

Customise the inline error copy — “This card has expired” vs “Card not recognised, please re-enter”.

03 Step

Monitor the dashboard

See how many cards got caught, the drop-off rate, and the customer-success delta.

03 · Use cases

Where it earns its keep.

01

Holiday gift redemption

January gift-card redemptions spike. Validation catches the expired ones, prompts a refund-and-reissue flow.

02

Subscription gift cards

Recurring orders applying a gift card — validation catches when the balance runs out, prompts a payment-method add.

03

B2B gift programmes

Corporate gift-card programmes — validation prevents end-of-quarter checkout failures when balances are low.

04 · FAQ

Common questions.

Something else we missed? Our support team replies within a day.

Ask support
  • Does this work with Shopify's native gift cards?

    Yes. We use Shopify's gift-card API. No separate ledger to manage.

  • What if the gift card is from a partner system?

    If the partner has an API, we can connect (Rise.ai, Govalo, etc.). Contact support for partner additions.

  • Does validation reveal the balance?

    We show whether the card has at least the order total. We don't surface the exact balance — that would be a privacy issue.

Try it free

Turn on Gift Card Validation in your next checkout.

Every platform feature is included on the 3-day trial. No credit card. No developer required.