Tell them what they need to know.
Reassure on shipping. Surface a customer voice. Compose any message with headings, dividers, cards, and rich text. The Information & Messaging blocks let you address last-second doubts without sending the buyer to a popup or a separate page.
What this category really does for you.
Buyers ask the same questions every time: when will it ship, can I return it, will customs charge me? Most stores rely on the FAQ page — which sits 3 clicks away. By the time the buyer clicks back, half of them are gone. Information & Messaging blocks bring the answer to the buyer instead of the other way round: a Rich Text Banner above the pay button explains processing times in three lines; a Testimonial answers “is this legit?” in 1.5 seconds.
Every block in Information & Messaging.
Click any block to see the deep-dive — what it does, how it works, and how to wire it into your checkout.
Rich Text Banner
Formatted notices at the pay step — bullets, bold and links, in your checkout font.
See the block Layout & ContentHeading
A clean, typographic section heading — your brand font, no theme code.
See the block Layout & ContentDivider
A clean horizontal rule between sections — custom thickness, colour and padding.
See the block Layout & ContentCard Block
Group related blocks into one styled container — border, radius, padding, background.
See the block Layout & ContentImage
Drop in product or brand visuals — auto-optimised, lazy-loaded, sharp on every device.
See the block Trust & SecurityTestimonial
One hand-picked customer quote with photo and stars — placed where it converts.
See the blockThree patterns that work.
Holiday and peak season
Rich Text Banner with cut-off dates above the pay button. Pre-empts the surge in “will it arrive in time?” support emails.
International routes
Banner explaining customs/duty inclusion for EU/UK customers. Reduces post-purchase “my parcel cost extra” disputes.
Premium / new brand reassurance
Curated Testimonial with photo + named buyer + product reference. The single strongest social proof at first-purchase moment.
Questions before you ship.
Something else we missed? Our support team replies within a day.
Ask support-
Can these blocks be conditional?
Yes. Show a customs notice only on international carts. Show a holiday banner only between specific dates. Use Conditional Visibility to scope.
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How does Rich Text Banner differ from a Heading?
Heading is a single short string. Rich Text Banner is a body-text block with formatting (lists, bold, links). Use Heading to anchor, Rich Text Banner to explain.
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Can I link to my full policy?
Yes — Rich Text Banner supports inline links. They open in a new tab so the checkout session is preserved.
Browse the rest.
Trust & Social Proof
The customer reached checkout — they almost trust you. Trust & Social Proof blocks close the gap: badges, payment icons, live reviews, and shipping protection. The smallest investment with the largest measurable lift.
See the category 03Conversion Boosters
The pay step is the highest-intent moment in the entire funnel. Surface the right add-on, the right code, the right shipping nudge — and watch AOV move without slowing the customer down or breaking native flow.
See the category 02Custom Fields
Shopify's native checkout gives you name and address. Everything else — gift messages, B2B PO numbers, delivery dates, special instructions, age verification — happens here. Eight field types, conditional logic on every field, zero liquid edits.
See the categoryDrop Information & Messaging blocks into your checkout in 15 minutes.
All 24 blocks + every platform feature, on a 3-day trial. No credit card. No developer required.