Tell them what they need to know.
Reassure on shipping. Answer common questions before buyers pay. Compose any message with headings, dividers, cards, and rich text. The Information & Messaging blocks let you address last-second doubts without sending the buyer to a popup or a separate page.
What this category really does for you.
Buyers ask the same questions every time: when will it ship, can I return it, will customs charge me? Most stores rely on the FAQ page — which sits 3 clicks away. By the time the buyer clicks back, half of them are gone. Information & Messaging blocks bring the answer to the buyer instead of the other way round: a Rich Text Banner above the pay button explains processing times in three lines; an Accordion lets buyers open answers about shipping, returns or store policies.
Every block in Information & Messaging.
Click any block to see the deep-dive — what it does, how it works, and how to wire it into your checkout.
Rich Text Banner
Formatted notices at the pay step — bullets, bold and links, in your checkout font.
See the block Layout & ContentHeading
A clean, typographic section heading — your brand font, no theme code.
See the block Layout & ContentDivider
Add a simple horizontal line between sections. No settings are needed; its appearance follows your checkout theme.
See the block Layout & ContentCard Block
Show a title and description in a bordered card. Choose its background and text colour; padding, border and corners are fixed.
See the block Layout & ContentInfo List
Icon · text · sub-text · tappable link. One to three columns, optional card.
See the block Layout & ContentNotice Banner
Info, success, warning or critical — with a heading, message and CTA buttons.
See the block Layout & ContentTooltip Bar
A compact bar of reassurances — each one hiding its own ⓘ tooltip.
See the block Layout & ContentCollapsible Card
A card with a required heading, an optional logo, and a description buyers can expand. Choose whether it starts open or closed.
See the block Layout & ContentImage
Show a product or brand image from Shopify Files at checkout, at its natural size.
See the block Layout & ContentMessage
Show a short message in an Info, Warning, Error or Success banner. Buyers cannot type into it.
See the block Layout & ContentAccordion
Show up to five expandable panels with titles and plain-text answers.
See the blockThree patterns that work.
Holiday and peak season
Rich Text Banner with cut-off dates above the pay button. Pre-empts the surge in “will it arrive in time?” support emails.
International routes
Banner explaining customs/duty inclusion for EU/UK customers. Reduces post-purchase “my parcel cost extra” disputes.
Shipping and returns questions
Use Accordion to keep short answers available without showing all the text at once.
Questions before you ship.
Something else we missed? Our support team replies within a day.
Ask support-
Can these blocks be conditional?
Yes. Use supported conditions such as Shipping Country or Product in cart. Conditions affect the whole saved block. Date-range scheduling is not listed in the visibility settings.
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How does Rich Text Banner differ from a Heading?
Heading is a single short string. Rich Text Banner is a body-text block with formatting (lists, bold, links). Use Heading to anchor, Rich Text Banner to explain.
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Can I link to my full policy?
Yes — Rich Text Banner supports inline links. They open in a new tab so the checkout session is preserved.
Browse the rest.
Trust & Social Proof
The customer reached checkout — they almost trust you. Trust & Social Proof blocks close the gap: badges, payment icons, and customer reviews you enter yourself. The smallest investment with the largest measurable lift.
See the category 03Conversion Boosters
The pay step is the highest-intent moment in the entire funnel. Surface the right add-on, the right code, the right shipping nudge — and watch AOV move without slowing the customer down or breaking native flow.
See the category 02Custom Fields
Shopify's native checkout gives you name and address. Everything else — gift messages, B2B PO numbers, delivery dates, special instructions, age verification — happens here. Eight field types, visibility conditions for each saved block, and no theme code needed.
See the categoryDrop Information & Messaging blocks into your checkout in 15 minutes.
All 35 blocks + every platform feature, on a 3-day trial. No credit card. No developer required.